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Amadeus GDS Training

About Amadeus Global Distribution System

Amadeus Global Distribution System (GDS) is a computer reservation system that was originally created by Air France, Lufthansa, Iberia Airlines and Scandinavian Airlines System in 1987. It was created as a European-based alternative to Sabre, another popular GDS system based in the United States. Amadeus IT Group, a multinational technology company based in Madrid, Spain is the brain behind this system.

Now, Amadeus is amongst the top global distribution systems that travel agents and airlines around the world use to book flights, hotels, rental cars, and other travel-related services. It also helps them access real-time availability, pricing, and booking information for travel services. The system is used by more than 90,000 travel agencies and over 700 airlines, enabling them to sell and manage travel services to millions of travelers worldwide.

In addition to its core GDS services, Amadeus also provides other travel-related software solutions and services, such as airline revenue management, airport operations, and travel booking websites.

Objectives Of Amadeus GDS Training

There are several paid and free Amadeus certificate courses you can purchase to learn how to use Amadeus for your business. In this course, we will offer you the following details about Amadeus GDS training for free:

Who Needs This Course
Skills Required
Basic Amadeus Terminologies
Amadeus GDS advantages
How Does Amadeus GDS Work?
Career Possibilities
Conclusion

Who Needs This Course?

Here are some people who can benefit from an Amadeus certificate course:

Those who want to pursue career in the travel industry
Those who want to become travel consultants
Those who want to become travel agents
Those who want to work for the airlines?

You can also learn Amadeus GDS if you are only curious about how it works.

Skills You Need to Learn Amadeus GDS

If you are interested in learning Amadeus GDS and wish to do an Amadeus certificate course, here are some essential skills you'll need to acquire:? ?

Basic computer skills:

You should have a basic understanding of how to operate a computer, including knowledge of the operating system, file management, and basic software applications. This will help you learn the working of Amadeus GDS quite easily and quickly.

Familiarity with the travel industry:

Since Amadeus GDS is all about the travel industry, it is good to learn about the travel world first. You can start by understanding the travel industry's terminology, booking processes, and travel products. This will give you a better foundation to learn the Amadeus GDS.

Navigation of the Amadeus GDS system:

Before you invest in any Amadeus certificate course, make sure you familiarize yourself with its interface and keyboard shortcuts. This will again help you to efficiently use the system.

Customer service skills:

It is also good to have excellent customer service as it is one of the most important elements that help you grow in the travel industry. Thus, learn how to communicate effectively with clients and handle their requests efficiently.

Continuous learning:

The travel industry is always changing, and new technologies and products are continually being introduced. You should be willing to stay updated on the latest trends and updates in the industry to ensure you're providing the best service possible to your clients.

By developing these skills, you'll be well on your way to mastering the Amadeus GDS and becoming a skilled travel agent.

Terminologies to Learn for Amadeus GDS

When you are using Amadeus GDS, you will come across several terminologies. A few of them are as follows:

Segment

A segment is the operation of a flight with a single flight designator (flight number) between the point where passengers first board an aircraft and their final destination. You can also understand it in terms of direct and connecting flights. For example, a British Airways Flight BA0015 flies from London to Sydney. It is one flight number i.e., a direct flight all the way but it does stop in Singapore to refuel. So, a passenger travelling from LHR-SYD on BA00015 is one segment. But if the passenger flies from LHR-SIN in flight BA11 and then takes another flight BA00015 from SIN-SYD, these are two segments.

PNR:

Also known as a reference number or locator, Passenger Name Record (PNR) is a combination of letters and numbers. It usually contains 6 characters. A PNR contains all the information related to a traveler's itinerary, including flight details, contact information, and any special requests or preferences.

Airline Classes:

There are 4 cabin classes: economy, premium economy, business, and first class. They are further divided to offer fare differences, so that customers can book the class of their choice and budget:

A. First Class Discounted

B. Economy/Coach

C. Business Class

D. Business Class Discounted

E. Shuttle Service or Economy/Coach Discounted

F. First Class?

G. Conditional Reservation

H. Economy/Coach Discounted – Usually an upgradable fare to Business?

J. Business Class Premium

K. Economy/Coach Discounted

You can learn about each category in detail during the Amadeus certificate course.

Terminologies to Learn for Amadeus GDS

Availability:

As the name suggests, it refers to the number of seats available on a particular flight or in a specific class.

Itinerary:

It refers to the complete schedule of flights for a traveler's journey. From flights to hotels and destinations, it has records of every step of the journey.

Fare Basis Code:

It is a code that represents a specific fare type and rules for that fare. It is often called a fare basis and is available in alphabetic or alpha-numeric format. Airlines use this code to identify a fare type and allow airline staff and travel agents to find the rules applicable to that fare.

Fare Construction:

The process of determining the cost of a ticket based on the itinerary, fare rules, and taxes.

SSR (Special Service Request):

A request made by a traveler for a specific service or need, such as wheelchair assistance or a special meal.

Queue:

It is the list of PNRs that require attention from a travel agent.

Waitlist:

A list of travelers who have requested a booking but have not yet been confirmed due to unavailability.

OSI (Other Service Information):

Additional information related to a traveler's itinerary, such as frequent flyer numbers, visa information, or passport details.

PTC (Passenger Type Code):

It is the code that identifies the type of passenger, such as adult, child, or infant.

EMD (Electronic Miscellaneous Document):

It refers to a virtual document used to issue and track ancillary services, such as baggage fees or seat upgrades.

Amadeus GDS Advantages

When it comes to the benefits, Amadeus GDS turns out to be a game-changer. From a seamless interface to offering 24*7 access to hotel inventories, there is a lot that travel agencies can get from the system.

Below are some of the most common Amadeus GDS Advantages to learn about:

Real-time availability:

The Amadeus GDS offers real-time information on flight availability, pricing, and other travel services. This means you can use it 24*7 for your business needs.

Global network:

Since Amadeus is a Global distribution system, it has a vast network of travel agencies and airlines worldwide, enabling travel agents to book travel services in different parts of the world. In fact, it accounts for around 40 percent of travel agency bookings and more than 90,000 travel agencies use it for their operations.

User-friendly interface:

The Amadeus GDS has a user-friendly interface and intuitive navigation. This makes it easy for travel agents to book travel services efficiently.

Integration with other software:

You can easily integrate Amadeus GDS with other software, such as customer relationship management (CRM) tools and accounting software, allowing you to manage the business operations seamlessly.

Reduced operational costs:

Amadeus GDS can help reduce operational costs for travel agencies by automating many of the processes involved in booking travel services.

Revenue management:

Amadeus GDS also offers tools for airlines to manage their revenue by optimizing pricing and inventory based on demand.

Ancillary services:

In addition, the system provides access to a wide range of ancillary services, such as baggage fees and seat upgrades, allowing travel agents to offer additional services to their clients.

Overall, Amadeus GDS is a reliable and comprehensive tool for travel agents to book and manage travel services, providing real-time information, a vast network, and many useful features that make the booking process more efficient and streamlined.

How Does Amadeus GDS Work?

Amadeus GDS (Global Distribution System) uses technology to offer solutions that cover sales, marketing, operations & business management. Here is an overview of how Amadeus GDS works:

Information Access:

Travel agents and other travel service providers can access the Amadeus GDS using a login ID and password, and get access to real-time information about flights, hotel rooms, car rentals, and other travel-related services.

Search and Book:

Using Amadeus GDS, travel agents can search for available flights, hotels, and other travel-related services, using various search criteria such as dates, destinations, and fares. Once they find the desired travel-related services, they can also book them directly through the Amadeus GDS.

Reservation Management:

Amadeus GDS also allows travel agents to manage their clients' reservations. This includes making changes to bookings, refunds, and cancellations. It also allows them to generate tickets, itineraries, and other travel-related documents.

Fare Calculation:

You can also calculate fares and taxes for flights, hotels, and other travel-related services, based on the booking information and travel itineraries with Amadeus.

Payment Processing:

Amadeus GDS facilitates the payment process for travel-related services, allowing travel agents to accept various forms of payment such as credit cards, debit cards, and bank transfers.

Reporting and Analysis:

Amadeus GDS provides reporting and analysis tools to travel agents and other travel service providers, allowing them to track their bookings, revenue, and other performance metrics.

Career Possibilities After Completing Amadeus Training Course

Once you have learnt how Amadeus works, you can pursue various career opportunities in the travel and tourism industry. A few of them are:

Travel Agent:

After completing an Amadeus training course, you can work as a travel agent and book travel services for clients using the Amadeus GDS.

Reservation Agent:

You can work as a reservation agent for airlines or even hotels to manage bookings and reservations using Amadeus GDS.

Tour Operator:

Many people also become tour operators and start their own business. With Amadeus GDS, they can create and sell travel packages to clients by booking flights, hotels, and other travel-related services.

Travel Consultant:

Having Amadeus GDS training also makes you eligible to work as a travel consultant. In this role, you can provide advice to clients on travel destinations, modes of transportation, and other travel-related services.

Airline Operations Manager:

Many airlines also use Amadeus GDS for their operations. Thus, with an Amadeus training course, you can also work as an airline operations manager and oversee the airline's reservation and ticketing processes.

Revenue Management Analyst:

Not many people know but you can also work as a revenue management analyst and use Amadeus GDS to analyze data and optimize pricing and inventory for airlines and other travel service providers.

Corporate Travel Manager:

You can work as a corporate travel manager and manage travel arrangements for corporate clients, including booking flights, hotels, and rental cars using the Amadeus GDS.

Conclusion

Amadeus GDS is a widely used system. Learning how to use it effectively can open up several job opportunities in the travel industry. Moreover, it also empowers you to start your own business as a tour operator or travel agent.

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About Amadeus Global Distribution System

Objectives Of Amadeus GDS Training

Who Needs This Course?

Skills You Need to Learn Amadeus GDS

Terminologies to Learn for Amadeus GDS

Terminologies to Learn for Amadeus GDS

Amadeus GDS Advantages

How Does Amadeus GDS Work?

Career Possibilities After Completing Amadeus Training Course

Conclusion

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