Art of Selling
The Art of Selling, like any other form of art can be learnt, however, whether you are a ‘Sales Champion’ or not, depends on the attributes you bring to the table. The Art of Selling is about understanding and analyzing your customer’s needs, and accordingly providing a ‘Value Proposition’. It is also about persuading people effectively and ethically, and helping them understand their needs better. By doing so, a travel agent would move from customer service to customer satisfaction. In today’s competitive market, if you don’t evolve, you die. Hence, continuously enhancing your skills is a must.
In the words of Zig Ziglar: “Attitude, not Aptitude, determines Altitude.