One of the most important factors to consider before booking a cruise trip for your client or customer is to briefly understand what their expectations are from the trip and make a list of their preferences. Fortunately for you, this cruise ship course covers all these factors in detail.
Destination: The first and foremost question is ‘where’ does your customer want to travel? Cruise ship travellers are very specific about their destinations, and it is best to understand their likes and dislikes.
Cruise Line: Make sure the cruise line you’re looking for your customer is well reputed and has established a name for itself in terms of safety, comfort, quality and customer satisfaction.
Itinerary: Any cruise ship voyage is incomplete without a well curated itinerary that features the checkpoint ports, routes taken as well as the duration of the trip. As said curating an itinerary is like crafting a sales pitch.
Budget and Pricing: This might be one of the first things to ask your client. Cruise trips are highly expensive and can amount to thousands of dollars. It is advisable for all travel agents to understand their client’s budget and plan accordingly.
On-Board Activities: In a cruise ship trip, the journey is rather more important than the destination. Travelers are on board for days; they need interactive activities and events that keep them captivated. Pools, theatres, spas, gyms are some of these on-board facilities that attract attention.
Cabin spaces: Almost every traveler likes a spacious cabin or bedroom where they can unwind and relax. If your customer is travelling with a family or a group of individuals, a bigger cruise is what they should go for.
Atmosphere: Travelers pay attention to the overall atmosphere and theme that the cruise ship is offering. It is crucial to offer them a polite and peaceful atmosphere.